Get Latest Dec-2022 Conduct effective penetration tests using TrainingQuiz 46150T [Q10-Q30]

QUESTION 10
Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)

QUESTION 11
Which of the following customer concerns are related to customer experience? (Select two.)

QUESTION 12
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)

QUESTION 13
Which of the following platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Basic, Essential or Preferred Edition?

QUESTION 14
Which of the following is the best description of the SIP Line Appearance feature?

QUESTION 15
Which of the following customer concerns would be most closely associated with the perspective of a CEO or business owner? (Select two.)

QUESTION 16
Which of the following capabilities is NOT available as part of the Avaya Contact Center Select offer?

QUESTION 17
Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)

QUESTION 18
What features does Avaya Call Reporting provide, which Media Manager does not? (Select three.)

QUESTION 19
Before you can ask any questions, a prospective customer contact says, “Look, my job is to replace an obsolete phone system for the least possible cost.”
Which of the following feature sets will your proposal emphasize?

QUESTION 20
A prospective customer contact says, “Our business is very complex, Our agents work in six major databases on every call.”
Which of the following attributes will help your proposals how that Avaya IP Office TM is easy to integrate?

QUESTION 21
A prospective customer contact says, “We’re in growth mode. Our only priority is things that help us bring service to new markets.”
Which of the following attributes will be the focus of your proposal?

QUESTION 22
A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?

QUESTION 23
You have a midsized customer considering the Avaya Contact Center Select offer. You tell him that the offer is tailored to provide rapid deployment targets.
First call/first email typically takes________

QUESTION 24
The _______________ licensing model is based on the number of concurrent agents logged in.

QUESTION 25
Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)

QUESTION 26
You are discussing Avaya IXTM Workforce Engagement Select with the decisionmaker at a prospective customer. The customer mentions that they are primarily interested in recording incoming and outgoing calls.
Which package would be most applicable to their needs?

QUESTION 27
Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?

QUESTION 28
Your customer tells you that they have been having issues related to agent productivity and compliance, but that their current system doesn’t provide away to track or measure performance.
Which feature of Avaya IX TM Workforce Engagement Select would enables them to create customizable, role-based scorecards and dashboards to measure the performance of all agents, queues, teams, groups, sites and lines of business supported by the contact center?

QUESTION 29
Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.

QUESTION 30
Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)