Feb-2023 Salesforce Salesforce-Associate Certification Real 2023 Mock Exam [Q31-Q45]

QUESTION 31
A Salesforce associate wants to refresh a report and email it to an executive team each week.
Which functionality of Salesforce Reports should the associate use?

QUESTION 32
Get Cloudy Consulting (GCC) wants to customize its Sales application’s Home tab with additional components.
Outside of the org, where should GCC’ Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?

QUESTION 33
A Salesforce associate wants to learn more about an app to see if it would be a good fir for a business need, but they are not a system administrator.
Where can they learn more about the app?

QUESTION 34
A Salesforce associate has received a request to create new users for a group of new employees.
Where can the associate check the number of licenses available to be assigned to the new employees7

QUESTION 35
An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?

QUESTION 36
A Salesforce associate has been tasked with creating new fields on the Contact object and determining what type of field be used for each one.
Where should the associate go to understand the differences between the data types?

QUESTION 37
Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.

Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?
Where should GCC’ end users go to change to the Sales Console.

QUESTION 38
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?

QUESTION 39
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?

QUESTION 40
Get Cloudy Consulting wants to group its contacts by Region. On most records, this text field is blank or misspelled.
Which action is recommended to ensure there is correct data for this field?

QUESTION 41
Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations:
* Adding tabs
* Hiding components
* Making fields conditionally visible
Where should GCC’s Salesforce associate go to draft these changes for review?

QUESTION 42
A Salesforce associate deletes an Account of a company that recently went out of business.
Which other related records are automatically deleted?

QUESTION 43
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show’.
What should help the sales reps when they create these lead records?

QUESTION 44
A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity.

QUESTION 45
Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers.
What is the recommended way to display only the information application to each group?