E-C4HYCP-12 Exam Dumps Free Test Engine Verified By SAP Certified Product Support Specialist Certified Experts [Q13-Q36]

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E-C4HYCP-12 Exam Dumps Free Test Engine Verified By SAP Certified Product Support Specialist Certified Experts

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SAP E-C4HYCP-12 Exam Syllabus Topics:

Topic	Details
Topic 1	Use the different features, extensions and add-ons of the SAP Commerce Suite Product Support Processes and Troubleshooting
Topic 2	Analyze and improve overall system performance Identify the scope of SAP Product Support and SLAs
Topic 3	Describe Product Support processes Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products
Topic 4	Troubleshoot issues with the SAP Commerce Suite Configure the SAP Commerce Suite and its extensions and modules
Topic 5	Troubleshoot performance issues and identify bottlenecks Resolve compilation issues, and customize the cockpits in the SAP Commerce Suite

NO.13 You see the following entry in the thread dumps while analyzing a system’s performance:ajp-8019- 43″ nid=183 state=WAITING – waiting on <0x515a41f6> (a org.apache.tomcat.util.net.JIoEndpoint$Worker) – locked <0x515a41f6> (a org.apache.tomcat.util.net.JioEndpoint$Worker)at java.lang.Object.wait(Native Method)at java.lang.Object.wait(Object.java :485)at org.apache.tomcat.util.net.JioEndpoint$Worker.await(JioEndpoint.java :471)at org.apache.tomcat.util.net.JioEndpoint$Worker.run(JioEndpoint.java :497)at java.lang.Thread.run(Thread.java:662)Locked synchronizers: count = 0 How do you interpret this thread dump?

The Tomcat AJP parameter maxThreads is too small to handle simultaneous requests.

The JVM option maxAJPThreads is too small to handle simultaneous requests.

The thread is waiting for an incoming connection.

The system is about to crash because the thread is blocked and cannot perform its job.

NO.14 You are deploying the OAuth2 user credentials in SAP Cloud Integration.Where do you configure the OAuth Client data?

SAP Commerce Backoffice|SAP Cloud Integration Web UI

SAP BTP cockpit|SAP Cloud Integration Web UI

SAP Commerce Backoffice|Administration Console

SAP BTP cockpit|SAP Commerce Backoffice

NO.15 What does SAP Commerce Cloud, context-driven services capture?Note: There are 3 correct answers to this question.

Data replication events

Outgoing requests from SAP Commerce to external services

Click events, order events, and address book event updates

Quantity updates in the shopping cart

All customer interactions and behaviors

NO.16 Which actions do you perform to use the EDMX schema?Note: There are 3 correct answers to this question.

Use the <Association> … </Association> tag as a representation of the relationship between entity types.

Use ComplexType and EdmSimpleType as part of the <Association> … </Association> tag.

Define the structure of the payload that the Integration API will support for both inbound and outbound requests.

Update the EDMX schema by downloading it, changing it, and re-uploading it within the SAP Commerce Backoffice.

Use odata2webservices to get the EDMX schema for the integration object.

NO.17 Which benefits does SAP BTP Extensions integration provide?Note: There are 2 correct answers to this question.

A customization layer for SAP Commerce Cloud that depends on the API Registry module

An alternative and independent application to SAP Commerce Cloud based on the backoffice

An analysis layer to capture customer interactions, contexts, and behaviors for future processing

Microservices that customize the standard functions of SAP Commerce Cloud without compromising on upgradability

NO.18 What activity does SAP recommend to escalate an SAP support incident?

Contact the incident processor directly via e-mail and increase the priority of the incident.

Create another incident with very high priority (P1).

Contact the Customer Interaction Center (CIC).

Contact the customer’s Customer Engagement Executive (CEE).

NO.19 Why would you use an SAP Commerce JDBC log?Note: There are 3 correct answers to this question.

To check how long a query took in milliseconds

To check the Java classes caller hierarchy (Enable Trace checkbox must be activated)

To retrieve the log from the database

To analyze the number of user connections to the database at various times

To check FlexibleSearch queries that have been fired

NO.20 When you troubleshoot a catalog synchronization issue, which files do you check first?Note: There are 3 correct answers to this question.

Sync Media dump files

Database dump files

localextensions.xml file

JDBC log files

local.properties file

NO.21 SAP Commerce receives a Java OOM (out of memory) exception.What should you do first?Note: There are 2 correct answers to this question.

Analyze the gc.log file for object allocation.

Take a Java heap dump when the issue is detected.

Analyze the access.log file for frequent requests.

Increase the memory size.

NO.22 What must you configure when you use the iFlow?Note: There are 2 correct answers to this question.

Set iFlow authentication type to certificate-based.

Set the receiver address setting and proxy type setting of the iFlow.

Assign the AuthGroup.IntegrationDeveloper role to the SAP Commerce user.

Assign the AuthGroup.IntegrationDeveloper role to the SAP Cloud Integration tenant.

NO.23 What should you do before you report incorrect software behavior to SAP (third-level support)?Note: There are 2 correct answers to this question.

Test the issue on the customer’s SAP Commerce installation.

Document the complete technical environment information of the system where the incident occurred to provide to SAP.

Reproduce and validate the problem on the standard out-of-the-box SAP Commerce.

Tell the customer that the reported problem will be fixed in a future patch release.

NO.24 Where can you find SAP knowledge base articles (KBAs) to search for known issues?Note: There are 2 correct answers to this question.

SAP Community

SAP Support Portal

SAP Help Portal

SAP ONE Support Launchpad

NO.25 Which of the following cases should you treat as a support incident?Note: There are 2 correct answers to this question.

A partner contacts Product Support for assistance with a custom solution.

A partner contacts Product Support regarding a platform with slow performance.

A partner requests information on how to customize the backoffice.

A partner needs specialized advice regarding the architectural aspects of a project.

NO.26 How can you avoid bottlenecks in the SAP Commerce platform?Note: There are 2 correct answers to this question.

Switch off relations ordering to improve the performance of the import and the synchronization.

Avoid using the lazy-loading mechanism when coding in the development phase.

Schedule a regular cleanup of the props table.

Check the average number of items per second imported by ImpEx to validate that the cache size is sufficient.

NO.27 A new item type was added to an items.xml file named CarProcessDefinition. After the Ant build and SAP Commerce server startup, the following appears in the log file:15:56:54 **** [java] [m[0;31mERROR [main] [DefaultModelConverterRegistry] code CarProcessDefinition does not belong to known type. Maybe you have added a new type without updating your system.What does this message mean?

The new item has been added without specifying a deployment table.

The new item type will be created after a system update.

The new deployment table has been added without specifying a new item.

The Java class associated to the new item is missing.

NO.28 What must you do before you can run CronJobs in SAP Commerce Cloud?

Set a reference to a specific job implementation within the CronJob.

Assign a CronJob to a group of nodes to run on a configured node group.

Configure a trigger to run at a specified time.

Assign a CronJob to run on a node with a specified ID.

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