Free SAP Certified Application Associate C-C4H510-04 Ultimate Study Guide (Updated 115 Questions) [Q19-Q33]

NEW QUESTION 19
Which element is needed to determine the due date for the initial ticket response in Service Level Agreements?

NEW QUESTION 20
Which tool do you use to determine a service ticket processing team, based on conditions?

NEW QUESTION 21
What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects Bl system?
Note: There are 3 correct answers to this question.

NEW QUESTION 22
A maintenance plan is created with the condition “Every 5 weeks”. Based on this condition, a ticket is created on March 1, but ticket processing is delayed. Which option should you enable on the ticket template to avoid creation of multiple tickets?

NEW QUESTION 23
Which actions are needed to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.

NEW QUESTION 24
Which of the following steps are recommended to upload data into SAP Service Cloud through the Data Workbench? Note: There are 2 correct Answers to this question.

NEW QUESTION 25
In the SAP Service Cloud Ul, which of the following field properties can be controlled in the page layout?
Note: There are 2 correct answers to this question.

NEW QUESTION 26
When an end user logs an incident in SAP Service Cloud, which steps will be used by the administrator to manage the incident?

NEW QUESTION 27
Which data is bidirectionally synchronized between SAP Service Cloud and SAP Field Service Management?

NEW QUESTION 28
What types of mashups are available in SAP Service Cloud? Note: There are 2 correct Answers to this question.

NEW QUESTION 29
Question 8: What types of mashups are available in SAP Service Cloud?
Note: There are 2 correct answers to this question.

NEW QUESTION 30
Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

NEW QUESTION 31
Which types of work distribution are possible for routing tickets in SAP Service Cloud? Note: There are 3 correct Answers to this question.

NEW QUESTION 32
The system needs to be set up to route all messages from Twitter that get created as service tickets to be handled by a specific team. Which feature of SAP Service Cloud can help with this?

NEW QUESTION 33
Which of the following elements can you use to restrict access to an installed base? Note: There are 2 correct Answers to this question.