[Jul-2022] Pass SAP C-C4H510-04 Exam in First Attempt Guaranteed! [Q67-Q84]

Q67. Which objects can you assign to an installed base? Note: There are 2 correct answers to this question.

Q68. Which mandatory characteristics do you need to provide when you create a cloud data source? Note:
There are 3 correct Answers to this question.

Q69. Which objects are required to create a service ticket? Note: There are 2 correct answers to this question.

Q70. What are the advantages of using the mashup approach when integrating an SAP Bl system? Note: There are 3 correct answers to this question.

Q71. Which configuration steps can be used in SAP Service Cloud to send e-mails to a customer? Note: There are 2 correct Answers to this question.

Q72. Which feature helps to ensure that e-mail responses sent by the service agent have the correct branding?

Q73. Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

Q74. Which of the following access restriction types are available in SAP Service Cloud? Note: There are 3 correct Answers to this question.

Q75. When should you use the templates provided in the Data Workbench?

Q76. Which action is a prerequisite to implement registered products? Note: There are 2 correct answers to this question.

Q77. When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?

Q78. Which objects can be used within ticket creation to automatically determine the registered product?

Q79. Which of the following elements are necessary to calculate the due dates defined in the SLA? Note: There are 2 correct answers to this question.

Q80. Which option do you have to mark a field as mandatory?

Q81. Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.

Q82. Which of the following elements needs to be activated in the scoping? Note: There are 2 correct Answers to this question.

Q83. Which feature in user interface maintenance can be used to control the values of custom fields?

Q84. The system needs to be set up to route all messages from Twitter that get created as service tickets to be handled by a specific team. Which feature of SAP Service Cloud can help with this?