Latest 500-445 Study Guides 2022 – With Test Engine PDF [Q33-Q55]

Q33. Which activities can agents pick and pull?

Q34. What is an MRD a collection of that is associated with a common communication medium?

Q35. What is the limit of concurrent agents per application server?

Q36. What is the default value for the email media class set by the installer?

Q37. Where are queue permissions automatically assigned and unable to be changed when picking, pulling, and transferring activities?

Q38. What is the default frequency value of ECE Monitors notification?

Q39. What is the messaging server component for 400 agent deployments?

Q40. What must be registered to receive chat messages while registering the application for chat API integration?

Q41. Which CLI command verifies the authenticity and integrity of a downloaded ISO?

Q42. Which items must be configured before agents can reply to emails from customers?

Q43. What are two specifications for reporting templates? (Choose two.)

Q44. What is the maximum permissible one-way network delay between Unified CCE servers and ECE servers?

Q45. What are two ways the agent SSO functions in the ECE/CCE environment? (Choose two.)

Q46. Which two ways are departments configured? (Choose two.)

Q47. Which feature is unable to be deleted or made inactive?

Q48. Which two types of data does a file server store? (Choose two.)

Q49. Which User objects in Enterprise Chat and Email are mapped in UCCE?

Q50. Where is the Script selector in CCE mapped in ECE?

Q51. What is the maximum size of an attachment to be downloaded by an agent user interface before temporary slowness may be experienced?

Q52. Which server on WXM communicates with ECE, and what TCP port is used for the HTTPS connections with cloud connect services?

Q53. How is Chat Watchdog Interval used?

Q54. What is the character limit for passwords when installing Enterprise Chat and Email applications?