Pass Your UXQB Certification CPUX-F Exam on Jun 13, 2022 with 99 Questions [Q22-Q39]

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Pass Your UXQB Certification CPUX-F Exam on Jun 13, 2022 with 99 Questions

CPUX-F Free Exam Study Guide! (Updated 99 Questions)

NEW QUESTION 22
Which two of the following are part of the information architecture?

Style guide

User interface guidelines

Specification of graphic design

The words used in the user interface, for navigation and content

Wireframe

Content hierarchy

Explanation
The information architecture and the navigation structure are developed in parallel with the prototypes. From a human-centred point of view, the information architecture is the naming and structuring of the information that is accessible to users.
The navigation structure is the logical organisation of the screens, pages and windows that comprise the user interface – that is, the links and menus that enable users to get from one set of information to another.

NEW QUESTION 23
Fill in the blank:
______________is based upon an explicit understanding of users, goals, tasks, resources and environments.
Users are involved throughout the design. The design is driven and refined by usability evaluation.
The process is iterative -that is, it continues until the user requirements are met.
The design addresses the whole user experience (UX).

1. Human-centred design

NEW QUESTION 24
Fill in the blank:
_________is a narrative text description of the procedure a specific user currently follows to complete one or more tasks.

As-is scenario

NEW QUESTION 25
Usability is a part of the user experience as defined in CPUX-R What does usability here consists of?

Efficiency

Product, placement and price

Satisfaction

Interaction with social media

Cultural neutrality

Effectiveness

Explanation
See page 12 in https://uxqb.org/wp-content/uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf User experience A user’s perceptions and responses that result from the use and/or anticipated use of an interactive system.
Notes:
1. Users’ perceptions and responses include the users’ emotions, beliefs, preferences, comfort, behaviours, and accomplishments that occur before, during and after use.
2. User experience is a consequence of brand image, presentation, functionality, system performance, interactive behaviour, and assistive capabilities of the interactive system. It also results from the user’s internal and physical state resulting from prior experiences, attitudes, skills, abilities and personality; and from the context of use.
3. Usability criteria can be used to evaluate aspects of user experience.
4. Usability is mainly about the interaction with the interactive system. User experience also takes into account what happens before and after the interaction through to final use and recollections of use. See the examples below.
5. User experience is mainly about satisfaction and fulfilment of expectations.
6. User experience is often referred to as UX.
7. The following figure shows the relationship between user experience and usability. Usability is effectiveness, efficiency and satisfaction during actual use, while user experience is the satisfaction or dissatisfaction during anticipated use, actual use and after use.

NEW QUESTION 26
Sandra and her team have created a web-based office suite. Tanya and her team have usability tested the office suite.
Which two of Tanya’s usability findings below relate to the dialogue principle, “Error tolerance”?

Test participants liked the fact that “undo” is available

Help is written in a small font that is difficult to read for people whose eyesight is not perfect

Test participants had problems locating the search function because the icon is unobtrusive and hidden

Certain characteristics of the user interface can be adjusted by the user, for example, colour, text size, and contrast

Most error messages are not constructive

The icons used in the office suite are easily understood by users

NEW QUESTION 27
For an internal demonstration, one of your colleagues has sketched a new ordering system on a few sheets of paper. Each sheet represents a screen. The contents of the screens are hand-drawn and incomplete. Your colleague changes the screens when someone “clicks” on a button by touching it with a pencil. Which one of the following terms best describes this sketch?

User interface guideline

Low-fidelity prototype

High-fidelity prototype

Wireframe

Style guide

Storyboard

NEW QUESTION 28
Select four true statements about heuristic evaluation.

Users are asked to report subjective data into a questionnaire based on their experience of using an interactive system

A heuristic evaluation is a specific form of a usability inspection that is guided by a list of approximately 10 heuristics.

Can be used to evaluate users1 satisfaction with an interactive system and to gather information on the context of use.

A usability inspection in which one or more evaluators compare an interactive system to a list of heuristics and identify where the interactive system does not follow those heuristics.

Heuristics are a problem-solving method that uses shortcuts to produce good-enough solutions given a limited time frame or deadline.

Heuristic evaluation is a usability inspection method

Explanation
See page 51 in https://uxqb.org/wp-content/uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf Usability inspection is a form of usability evaluation. It is based on the judgment of one or more evaluators who examine or use an interactive system to identify potential usability problems, and deviations from established dialogue principles, heuristics, user interface guidelines and user requirements. The evaluators base their evaluation on their experience as user experience professionals or as users of the interactive system that is being evaluated.
A heuristic evaluation is a specific form of a usability inspection that is guided by a list of approximately 10 heuristics.
User surveys evaluate users’ satisfaction with an interactive system. In a user survey, users report subjective data into a questionnaire based on their experience of using an interactive system. The usability of a questionnaire is important; for example, the questions in the questionnaire must be easy to understand and the questionnaire must keep users informed of their progress.
User surveys are also used to gather context of use information as part of understanding the context of use.

NEW QUESTION 29
What are quantitative user requirements? Choose two

Quantitative user requirements set measurable goals for usability and user experience.

Quantitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system.

Quantitative user requirements are measurable qualitative requirements for the design plan

Quantitative user requirements set the basis for all requirements

Quantitative user requirements qualify the number of required requirements

Quantitative user requirements are always related to exponentially quantifiable requirements

NEW QUESTION 30
Fill in the blanks:
A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.

1. test or tests
2. tasks or task
3. personal
4. discussing
5. test or tests

NEW QUESTION 31
What are dialogue principles?

Dialogue principles and heuristics are general guidance for the design of the system architecture.

Dialogue principles and heuristics are general guidance for the design of usable boot technologies.

Dialogue principles and heuristics are general guidance for the design of usable programming interfaces

Dialogue principles and heuristics are general guidance for the design of usable dialogues.

NEW QUESTION 32
Choose three correct statements on the definition of a user survey.

User surveys should be used to evaluate risk assessments and the general risk tolerance of users

A usability evaluation where users are asked about information for usage in establishing personas

A usability evaluation where users are asked to report subjective data into a questionnaire based on their experience of using an interactive system.

User surveys can be used to evaluate users’ satisfaction with an interactive system and to gather information on the context of use.

User surveys are not important in the human-centred design

User surveys should be developed in accordance with the human-centred design

NEW QUESTION 33
You are conducting a heuristic evaluation of a new car rental website. Which one of the following findings is NOT appropriate for this evaluation?

A ‘Cancel reservation’ button is missing on the home page

The animated ads on the right-hand side of the home page annoyed and distracted me

The rental prices are too high

Technical terms like CDW, Collision Damage Waiver, are explained well

found it difficult to determine the total costs of a rental

1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

NEW QUESTION 34
Which one of the following is a valid user requirement for Gamma Airlines website?

Most users who frequently book flights on Gamma Airlines website must be satisfied with the website

Gamma Airlines website must be effective, efficient and satisfactory to use

Users must be able to book a flight within a reasonable time

If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website

Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines

Users must be able to select the payment methods they used for previous reservations

Explanation
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
1. User requirements are derived from user needs.
2. A user requirement can be a qualitative user requirement or a quantitative user requirement.
3. Both qualitative and quantitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system. While qualitative user requirements address the way in which the interactive system is used to arrive at a user goal, quantitative user requirements set measurable goals for usability and user experience.

NEW QUESTION 35
Pick which are subtasks:

Rent a car

Cancel a car rental reservation

Enter the password

Book a flight

Explanation
A subtask does not in itself achieve a goal from the user’s point of view but is a necessary decision or action to reach the user’s goals.

NEW QUESTION 36
Which one of the following is NOT a typical rating of a usability finding?

Positive finding

Minor problem

Major problem

Critical problem

Essential problem (must be fixed regardless of cost)

Catastrophic problem (life-threatening problem)

NEW QUESTION 37
Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.

1. focus groups

NEW QUESTION 38
Which one of the following statements best describes the term, “mental model”?

A description of a fictitious but realistic user and what they intend to do when using an interactive system

A description of the subtasks within a task that have to be carried out in order to reach the user’s goals

A person’s thought process about how an interactive system works

A low-cost, simple model of a design or concept used to gather feedback from users and other stakeholders during the early stages of design

Information to help a user to interact with an interactive system

A data model of how usability test participants felt about an interactive system following a usability test session

NEW QUESTION 39
The stage EARLY DESIGN involves converting user needs and user requirements into – choose three:

Use scenarios

Storyboards

User journey maps

Low-fidelity prototype

Style guide

Wireframe

Loading …

ISQI CPUX-F Exam Syllabus Topics:

Topic	Details
Topic 1	Specifying the user requirements Definitions, concepts and guidelines
Topic 2	The human-centred design process Usability tests
Topic 3	Understanding and specifying the context of use
Topic 4	Usability inspections and user surveys Producing design solutions

CPUX-F Dumps for UXQB Certification Certified Exam Questions and Answer: https://www.trainingquiz.com/CPUX-F-practice-quiz.html

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ISQI CPUX-F Exam Syllabus Topics:

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